MOBILE APP PRIVACY POLICY
This Privacy Policy governs your use of the software application: Cosmoz (the "Mobile
Application") for mobile devices that was created by Foreseers Limited. The Mobile Application’s
main features include e-commerce, instant messaging, video-calling, and live-streaming
services.
Foreseers Limited and/or its subsidiary(ies) and/or affiliates (hereinafter collectively referred to
as the "Company") pledges to meet fully with the requirements of Cap 486 of the Personal Data
(Privacy) Ordinance of the Laws of the Hong Kong Special Administrative Region. In doing so, the
Company will ensure compliance by its staff to the strictest standards of security and
confidentiality in respect of all personal information and data submitted by users via
www.foreseers.com, its sub-domains, and any other websites, media platforms, or applications
including the Mobile Application operated by the Company (hereinafter collectively referred to as
the "Channels") and the Company will not release such information to anyone without the prior
consent of the relevant user(s) of the Channels (whether registered or not) (the "User" or the
"Users"), except to the authorised persons listed in Paragraph 3 below.
Users are strongly recommended to read this Privacy Policy carefully in order to understand the
Company's policy and practices with regard to the treatment of personal information and data
provided by Users on the Channels. This Privacy Policy is applicable to both registered and
non-registered Users, and the provisions herein may be updated, revised, varied, or amended from
time to time as the Company deems necessary.
If Users have questions or concerns regarding this Privacy Policy, they should first contact the
Customer Service Representative of the Company's Customer Service Department at (852) 3621 0477 or
email to support@foreseers.com.
1 Purpose of Collection of Personal Data
1.1 In the course of using the Channels, Users may disclose or be asked to provide personal
information and/or data. In order to benefit from and enjoy the various services offered by the
Channels, it may be necessary for Users to provide the Company with their personal information
and/or data. Although Users are not obliged to provide the information and/or data as requested on
the Channels, the Company will not be able to render certain services on the Channels in the event
that Users fail to do so.
1.2 The Company's purposes for collection of information and data on the Channels include but are
not limited to the following:
(a) to perform the daily operation of the services provided to Users;
(b) to identify Users who have posted advertisements, materials, messages, photos, views, or
comments or such other information (collectively "Information") on the Channels;
(c) to identify Users who have viewed the Information posted on the Channels;
(d) to provide Users with marketing and promotional materials for their enjoyment of benefits as
members of the Channels;
(e) to identify Users who have enjoyed their benefits as members of the Channels by receiving and
using marketing and promotional materials;
(f) to provide Users with a platform and forum for posting photos and sharing and discussing their
insights;
(g) to allow members of the Channels to enjoy their benefits as members by enrolling for special
events hosted by the Company;
(h) to enable the Company to select and present information that matches the needs of Users or to
create personalised contents;
(i) to design and provide products and services to Users in relation to the above purposes;
(j) to compile and analyse aggregate statistics about Users' use of the Channels and service usage
by Users for the Company's internal use; and
(k) to facilitate the Company use of Users' personal data for purposes relating to the provision of
services offered by the Company and marketing services, special events, and/or promotions of the
Company and/or its clients.
1.3 The Company strives to collect only personal data which is necessary and adequate but not
excessive in relation to the purposes set out above.
1.4 If the User is under the age of sixteen (16), the Company strongly recommends that he or she
seeks prior consent from a parent or guardian, who may contact the responsible personnel of the
Company at support@foreseers.com to register the User as member of the Channels.
1.5 If the Company requires the User's personal data for a purpose other than those set out
hereinabove, the Company may request the User's prescribed consent to the same. If the User is a
minor, the prescribed consent should be given by his or her parent or guardian.
2 Collection of Personal Data
2.1 The Company may collect personal information and/or data about the User, such as his or her
name, login ID and password, address, email address, phone number, age, sex, date of birth, country
of residence, nationality, education level, and work experience that is not otherwise publicly
available. Occasionally, the Company may also collect additional personal information and/or data
from the User in connection with contests, surveys, or special offers.
2.2 Only duly authorised staff of the Company will be permitted to access the User's personal
information and data, and the Company shall not release such personal information and data to any
third parties save and except for the circumstances listed out under the Paragraph 3 entitled
"Disclosure or Transfer of Data".
3 Disclosure or Transfer of Data
3.1 The Company agrees to take all practicable steps to keep all personal information and data of
Users confidential and/or undisclosed, subject to the following conditions.
Generally speaking, the Company will only disclose and/or transfer the User's personal information
and/or data to the Company's personnel and staff for the purpose of providing services to the User.
However, the Company may disclose and/or transfer such information and/or data to third parties
under the following circumstances:
(a) where the information and/or data is disclosed and/or transferred to any third party suppliers
or external service providers who have been duly authorised by the Company to use such information
and/or data and who will facilitate the services on the Channels, under a duty of
confidentiality;
(b) where the information and/or data is disclosed and/or transferred to any agents or associates of
the Company who have been duly authorised by the Company to use such information and/or data;
(c) where the Company needs to protect and defend its rights and property;
(d) where the Company considers necessary to do so in order to comply with the applicable laws and
regulations, including without limitation compliance with a judicial proceeding, court order, or
legal process served on the Channels; and
(e) where the Company deems necessary in order to maintain and improve the services on the Channels.
3.2 Personal data collected via the Channels may be transferred, stored, and processed in any
country in which the Company operates. By using the Channels, the User is deemed to have agreed to,
consented to, and authorised the Company to disclose and/or transfer his or her personal information
and data under the circumstances stated above, as well as to any transfer of information (including
the Information) outside of the User's country.
4 Access
4.1 Any User is entitled to request access to or make amendments to his or her own personal
information and data kept with the Company by contacting the Customer Service Representative of the
Company at (852) 3621 0477 or email to support@foreseers.com.
4.2 In the event that a User wishes to access or amend his or her personal information and data, the
Company may request him or her to provide personal details in order to verify and confirm his or her
identity. A HKID card number or passport number or business registration certificate number cannot
be amended unless such data is proved to be inaccurate. The Company is required to respond to a
User's request within two (2) weeks of his or her request and will endeavor to do so wherever
possible.
5 Cookies and Log Files
5.1 The Company does not collect any personally identifiable information from any User whilst they
visit and browse the Channels, save and except where such information of the User is expressly
requested. When Users access the Channels, the Company records their visits only and does not
collect their personal information or data. The Channels' server software will also record the
domain name server address and track the pages the Users visit and store such information in
cookies, and gather and store information like Internet protocol (IP) addresses, browser type,
referring/exit pages, operating system, date/time stamp, and clickstream data in log files. All
these are done without the Users being aware that they are occurring.
5.2 The Company and third-party vendors engaged by the Company use the Company's cookies and
third-party cookies to inform, optimise, and serve marketing materials based on the Users' past
visits to the Channels.
5.3 The Company does not link the information and data automatically collected in the above manner
to any personally identifiable information. The Company generally uses such automatically collected
information and data to estimate the audience size of the Channels, gauge the popularity of various
parts of the Channels, track Users' movements and number of entries in the Company's promotional
activities and special events, measure Users' traffic patterns, and administer the Channels. Such
automatically collected information and data will not be disclosed save and except in accordance
with the Paragraph 3 entitled "Disclosure or Transfer of Data"
6 Links to Other Websites, Media Platforms, or Applications
6.1 The Channels may provide links to other websites, media platforms, or applications which are not
owned or controlled by the Company. Personal information and data from Users may be collected on
these other websites, media platforms, or applications when Users visit such websites, media
platforms, or applications and make use of the services provided therein. Where and when Users
decide to click on any advertisement or hyperlink on the Channels which grants Users access to
another website, media platform, or application, the protection of Users' personal information and
data which are deemed to be private and confidential may be exposed in these other websites, media
platforms, or applications.
6.2 Non-registered Users who gain access to the Channels via their accounts in online social
networking tools (including but not limited to Facebook) are deemed to have consented to the terms
of this Privacy Policy, and such Users' personal data which they have provided to those networking
tools may be obtained by the Company and be used by the Company and its authorised persons in and
outside of the User's country for the purpose of providing services and marketing materials to the
Users. These Users are deemed to have consented to the Company and its authorised personnel's access
and use of their personal data so obtained, subject to the other provisions of the Privacy
Policy.
6.3 This Privacy Policy is only applicable to the Channels. Users are reminded that this Privacy
Policy grants no protection to Users' personal information and data that may be exposed on websites,
media platforms, or applications other than the Channels, and the Company is not responsible for the
privacy practices of such other websites, media platforms, or applications. Users are strongly
recommended to refer to the privacy policies of such other websites, media platforms, or
applications.
7 Security
7.1 The security of Users' personal information and data is important to the Company. The Company
will always strive to ensure that Users' personal information and data is protected against
unauthorised access. The Company has implemented appropriate electronic and managerial measures in
order to safeguard, protect, and secure Users' personal information and data.
7.2 All personal data and information provided by Users is only accessible by the authorised
personnel of the Company or its authorised third parties, and such personnel shall be instructed to
observe the terms of this Privacy Policy when accessing such personal information and data. Users
may rest assured that their personal information and data will only be kept for as long as is
necessary to fulfill the purpose for which it is collected. Registered Users should safeguard their
unique usernames and passwords by keeping them secret and confidential and by never sharing these
details with anyone.
7.3 The Company uses third-party payment gateway service providers to facilitate electronic
transactions on the Channels. Regarding sensitive information provided by Users, such as credit card
numbers for completing any electronic transactions, the web browser and third-party payment gateway
communicate such information using secure socket layer technology (SSL).
7.4 The Company follows generally accepted industry standards to protect the personal information
and data submitted by Users to the Channels, both during transmission and once the Company receives
it. However, no method of transmission over the Internet, or method of electronic storage, is
completely secure. Therefore, while the Company strives to protect Users' personal information and
data against unauthorised access, the Company cannot guarantee its absolute security.
8 Retention of Personal Data
Once the Company has obtained a User's personal information and/or data, it will be maintained
securely in the Company's system. Subject to legal requirements, the personal information and/or
data of Users will be retained by the Company after deactivation of the relevant service until the
User requests the Company in writing to erase his or her own personal information and/or data from
the Company's database or to terminate his or her membership of the Channels.
9 Changes in this Privacy Policy
The Company reserves the right to update, revise, modify, or amend this Privacy Policy in the
following manner at any time as the Company deems necessary and Users are strongly recommended to
review this Privacy Policy frequently. If the Company decides to update, revise, modify, or amend
this Privacy Policy, the Company will post those changes to this webpage and/or other places the
Company deems appropriate so that Users are aware of what information the Company collects, how the
Company uses it, and under what circumstances, if any, the Company discloses it.
10 Governing Law and Jurisdiction
Nothing in this Privacy Policy shall limit the rights of the User under the Personal Data (Privacy)
Ordinance. This Privacy Policy shall be governed by the laws of the Hong Kong Special Administrative
Region. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.
For any query, please contact our Customer Service Representative at (852) 3621 0477 or email to
support@foreseers.com.